MrGreatdeals Return Policy:
MrGreatdeals.com selects the highest quality merchandise for our Customer and stands behind the products we sell. If you are not completely satisfied with a purchase made online, we will give you a refund or exchange within the guidelines below. If your return is regarding an electronic item, such as a TV or laptop, we recommend reaching out to the manufacturer for tech support prior to returning because many issues can be resolved.
To return an eligible item purchased on MrGreatdeals.com , you may email us at Support@MrGreatdeals.com to arrange a return.
Return Guidelines:
- General merchandise (excluding electronics) must be in new condition with accessories intact. Returns are accepted within one year of purchase. We will not accept returns on non-grocery items purchased more than one year ago. Exclusions:
- Undamaged computers, electronics, televisions and home theater displays, and patio sets are returnable within 90 days of purchase with accessories intact.
- Televisions, home theater displays, laptops and tablets found to be damaged upon initial inspection are returnable with their original packing and accessories within 14 days of receipt.
- DVDs, computer software and video games must be in the original packaging and unopened.
- Major appliances, including full-size refrigerators, ranges, washers, dryers, and dishwashers, are returnable within 30 days of delivery.
- We regret that we cannot accept returns of:
- Lottery tickets, cigarettes, tobacco products and alcohol (where restricted by state law).
- Gift cards.
- Apparel marked as final sale.
- Items purchased as part of a special event.
- Opened DVDs, computer software and video games.
- Fireworks, or items with gas, oil or fuel added.
- Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.
- Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
- Awnings
- Boats
- Gas-powered outdoor equipment
- Fireworks or items with gas, oil or fuel added
- Furniture sets purchased over one year ago
- Mattresses that are out of the plastic covering or opened
- Outdoor recreational equipment and furnishings including: pools, screenhouses, sheds, spas and saunas, swing sets and trampolines.
- Massage chairs that are opened
- We regret that MrGreatdeals cannot cover the cost of shipping for products returned due to buyer's remorse.
- All refunds will be issued based on the original form of payment.
