ECOVACS DEEBOT OZMO 610 2-in-1 Multi-Surface Vacuuming Robot

MrGreatdeals Return Policy:

MrGreatdeals.com selects the highest quality merchandise for our Customer and stands behind the products we sell.  If you are not completely satisfied with a purchase made online, we will give you a refund or exchange within the guidelines below.  If your return is regarding an electronic item, such as a TV or laptop, we recommend reaching out to the manufacturer for tech support prior to returning because many issues can be resolved.

To return an eligible item purchased on MrGreatdeals.com , you may email us at Support@MrGreatdeals.com to arrange a return.

Return Guidelines:

• General merchandise (excluding electronics) must be in new condition with accessories intact.  Returns are accepted within one year of purchase.  We will not accept returns on non-grocery items purchased more than one year ago.  Exclusions:
• Undamaged computers, electronics, televisions and home theater displays, and patio sets are returnable within 90 days of purchase with accessories intact.
• Televisions, home theater displays, laptops and tablets found to be damaged upon initial inspection are returnable with their original packing and accessories within 14 days of receipt.
• DVDs, computer software and video games must be in the original packaging and unopened.
• Major appliances, including full-size refrigerators, ranges, washers, dryers, and dishwashers, are returnable within 30 days of delivery. 
• We regret that we cannot accept returns of:

• Lottery tickets, cigarettes, tobacco products and alcohol (where restricted by state law).
• Gift cards.
• Apparel marked as final sale.
• Items purchased as part of a special event.
• Opened DVDs, computer software and video games.
• Fireworks, or items with gas, oil or fuel added. 
• Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.
• Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
  • Awnings
  • Boats
  • Gas-powered outdoor equipment
  • Fireworks or items with gas, oil or fuel added
  • Furniture sets purchased over one year ago
  • Mattresses that are out of the plastic covering or opened
  • Outdoor recreational equipment and furnishings including: pools, screenhouses, sheds, spas and saunas, swing sets and trampolines.
  • Massage chairs that are opened
• We regret that MrGreatdeals cannot cover the cost of shipping for products returned due to buyer's remorse.
• All refunds will be issued based on the original form of payment.